Support

For help with IFC Parameter Dictionary, feature requests, or bug reports, contact: jamiepward@googlemail.com

Helpful Information to Include

• Your device model and OS version
• The app version you are using
• A short description of the problem
• Screenshots, if relevant
• Whether the issue relates to IFC2x3 TC1, IFC4, import, export, or search

What the App Supports

• Offline browsing of built-in IFC2x3 TC1 and IFC4 reference data
• Search by entities, systems, types, components, and mappings
• Favourites and recents
• Import and export of supported local files
• PDF and CSV export

Troubleshooting

• Restart the app if imported content or search results appear stale
• Make sure imported files are valid JSON or CSV in the expected structure
• Check available device storage if exports fail
• Update to the latest app version if an issue has already been fixed

Response

Support is provided by email. Please allow a reasonable response time.