Support

App: IFC Clash Detector

Before You Contact Support

Please include:

• App version and build
• Device model and OS version (iOS/iPadOS/macOS)
• What you expected vs what happened
• Screenshots/screen recording (if available)
• Steps to reproduce the issue

Common Help Topics

• Importing IFC files
• Running clash detection
• Reviewing clashes in 3D
• BCF export and PDF report export

Response Time

We aim to respond within 2–3 business days.